RULES FOR ORGANISING BIRTHDAY PARTIES

RULES FOR ORGANISING BIRTHDAY PARTIES

PROTO invention factory is home to many busy scientists and their little helpers. Every important job needs just the right atmosphere to achieve fantastic results. Please help us create this atmosphere by following our rules of good conduct. 

BOOKING

  • Book a birthday party at www.prototehas.ee or send us an email to booking@protofactory.ee.
  • Please book your birthday and catering early, to be sure that we can host your party on the right day and arrange catering if you wish. 
  • To confirm your booking, we request an advance payment of 50% of the price of the birthday package and catering (if included).
  • When cancelling at least 14 calendar days before the date of the event, you can choose a new date or a full refund of the advance payment. 
  • When you cancel less than 14 calendar days before the event, we offer the option of booking a new available date for your birthday. The advance payment will not be refunded.  
  • By making the advance payment, you agree to these rules for organising birthday parties. 

 

CATERING

  • You can bring your own birthday cake and drinks as well as your dishes and cutlery with you into the birthday room.
  • You can order savoury dishes from the PROTO cafe but cannot bring your own food with you. 
  • If you order from the cafe menu, we also provide disposable dishes for your birthday cake. 
  • You can change your catering order until 3 calendar days before the event.
  • Eating is allowed only in the birthday room. No food is allowed in the exhibition hall. 
  • Please wash your hands carefully after eating, as visiting the exhibition hall with dirty hands may spoil the exhibits. 

 

WHEN YOU ARRIVE

  • Please come early so that you have time to set up the room. You can arrive 15 minutes before the event. 
  • Place the guests’ clothing in the cloakroom in the lobby on the ground floor. 
  • The birthday child or parent can welcome the guests by the box office, handing everyone their wristbands and showing them into the birthday room. 
  • Late arrivals can get their wristbands from the birthday child or parent (the box office hands out all the wristbands at the same time). 
  • The Inventors Theatre and congratulations for the birthday child begin 15 minutes after the agreed start time of the party in the Jaguar Room near the birthday room.

 

SAFE AND FRIENDLY CONDUCT

  • Our visitor guides will be available in the exhibition hall to assist the children if needed. 
  • However, we also ask parents to keep an eye on the children and help them if necessary.
  • We kindly ask you to explain to all children how to behave and respect safety requirements. 
  • There are other birthday parties and guests in the building – please be friendly with everyone. Please use caution when handling candles.
  • Sparkler candles are not allowed. 
  • Please use the birthday room prudently and let PROTO staff know if anything is damaged or breaks.
  • We recommend that you bring a pair of flat shoes, to make it more comfortable to move around in the building and use the exhibits. 
  • Contact lenses are more comfortable than glasses when using the virtual reality goggles.

 

WHEN YOU LEAVE

  • We ask you to clean up the birthday room within 15 minutes after the agreed end time of your event. 
  • Please vacate the room in time for us to prepare it for the next party. 
  • You should restore the room to the state in which you found it when you arrived. 
  • Please put any rubbish in the designated bin. 
  • Make sure you take all your personal belongings with you. 
  • Lost and found items will be taken to the box office after the event. 

 

CONTACT

 

LIITU UUDISKIRJAGA

AITÄH

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THANK YOU!

LIITU UUDISKIRJAGA

AITÄH